Hosting, monitoring & support
DeliveredCloud hosting, uptime monitoring, patching and backups for the systems we deliver.
You receiveMonthly operations report
Operate
Managed Operations
Models change every few months and data drifts. We define monitoring, ownership, support and change management, then run it.
DeliveredBacked by delivered work.Pilot programFixed-scope, fixed-price first engagement.
What we offer
Continuous improvement
DeliveredMonthly sprints to automate the next process and keep features current.
You receiveRelease notes and quarterly roadmap
Model quality & drift monitoring
Pilot programTrack output quality, cost and drift, and upgrade models only after they pass evaluation.
Pilot deliverableMonthly quality and cost report
Evidence
All case studiesDelivered work in this practice
HR & finance
Payroll platform with IRS reporting
Multi-employee payroll with W-4 withholding and Form 941, 940 and W-2 output.
LiveRead case study →
Healthcare
Health1Pro: on-demand healthcare coordination
Patient registration, around-the-clock doctor access, advocacy and payments for a Southern Arizona provider.
LiveRead case study →
AI voice & communications
Binary Blaze: AI voice & automation platform
Ready-to-use AI voice agents, CRM and marketing automation for small businesses. A VACL company.
LaunchingRead case study →
FAQ
Common questions
What happens after go-live?
VACL can host, monitor and patch the system, run monthly improvement sprints and report on quality and cost, with a quarterly roadmap review.
How are model upgrades handled?
New models are tested against the system's evaluation set first and go live only after they pass.
The rest of the stack